Like many Websites, we gather information about how visitors use our Website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:
• Request to receive communications
• Participate in a promotion or other Website feature
We may use the information we collect to:
• Customize and/or personalize your communications and shopping experience
• Better respond to your customer service inquiries
• Communicate with you about your purchase, account information, or customer service needs
• Communicate with you about our products and events, and for other promotional purposes
• Improve our business- Administer contests, promotions, surveys or other Website features
If you have purchased a product from GOALIE KING INC., we will automatically add you to our direct mail (including catalog) list.
We may use non-personal information to analyze visits to the Website and learn about the interests of our visitors in aggregate and to better understand your interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions in which you are most interested. We may share non-personal, aggregate data with our marketing partners or other third parties for research and marketing purposes. We may on occasion combine information we received on or through the Website with information obtained from other sources and outside records to enable us to update and correct the information contained in our database. We may collect and store the following personal information:
• Email address
• Physical contact information
• Depending on the service used, sometimes financial information, such as credit card or bank account numbers
• Transactional information based on your activities on the site (such as buying, returning items and content you generate or that relates to your account)
• Shipping, billing and other information you provide to purchase or ship an item
• Community discussions, chats, dispute resolution, correspondence through our site, and correspondence sent to us
• Other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information
• Additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies
• Information from other companies, such as demographic and navigation data
For the purpose of operating our business, we may transfer information between GOALIE KING INC. and our preferred service providers who use that information only to conduct GOALIE KING INC. business. For example, they may handle GOALIE KING INC.'s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
GOALIE KING INC. requires that these third-party providers to employ a comparable level of protection for personal consumer information. Further, GOALIE KING INC. only provides these third-party providers with the personal information necessary to perform their designated functions and services for us. You may be asked on certain areas of our Website whether you wish to receive information from third parties and, upon your consent, GOALIE KING INC. and/or those third parties may use the personal information you provide to contact you, consistent with the consent that you provided as permitted by applicable law.
We may also share information with companies assisting in fraud protection or investigation. We DO NOT provide information to these agencies or companies for marketing or commercial purposes.
Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions otherwise permitted by law.
Protecting Your Information
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. You can help us by also taking precautions to protect your personal data when you are on the Internet by changing your passwords often, using a combination of letters and numbers, and making sure you use a secure web browser.
If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify GOALIE KING INC. and change your password. If you access our site from a shared computer or a computer in an internet café, certain information about you, such as your User ID and activity, may also be visible to other individuals who use the computer after you.
GOALIE KING INC. does not knowingly collect personal information from anyone under the age of 18. If you are under the age of 18 and in a country that prohibits the collection of personal data from persons under the age of 18, you should not provide any personal information to us and you should use the Website only with the involvement of a parent or guardian.
Cookies and Pixel Tags
• Remember the items in your Shopping Cart
• Recognize you when you return to our Website
• Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 1.855.832.5464 (KING).
We can also use pixel tags (tiny graphic images) to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every Website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our Website and your interaction with our communications, including advertising.
Choices You Have
You can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in Canada.
If you would like to be on our e-mail list, you will be provided with the opportunity to designate your preference on the Website. If you provide your mobile phone number and would like to receive text messages and/or SMS messages from us, you will have the opportunity to "opt-in" to receive those communications.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from GOALIE KING INC. or would like to update or change your personal information or preferences, you can make these changes by accessing your personal profile/account on the Website. Please note that unless you cancel your registration, you will not be able to opt-out of receiving all types of communications, such as service announcements and administrative messages, as these types of communications are a necessary part of your account and use of the Website.
Registration Information, Email and Other Subscriptions
To modify or delete entirely the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any GOALIE KING INC. communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
All amended terms automatically take effect 30 days after they are initially posted.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any feedback pertaining to privacy, or any other issue at email@example.com .
Terms and Conditions
Please also visit our Terms and Conditions section that explains other terms governing the use of our Website.